Hospitality and customer service training is one of the needed trainings which helps front desk receptionist, waiter and waitress, telephone and radio operators, shop keepers and office secretary be able to work on professional approach for quality tourism service of the country. It also helps hotels and service providers to booster their quality service and maximize their income. Trainees will be taught office discipline, professional customer handling, performing quality work ethics and co-operation.
Personal hygiene Presentation
Employee and fellow workers Performance required from the employee
The importance of house policy Hotel hierarchy/ the menu
Superior work performance Food hygiene / food poison
Telephone communication Table spoon setup / order taking
Folding towel Serving special occasions
Tray handling Beverage wine KOT/BOT product knowledge
Back protection Visit to hotels
First aid Fire extinguisher
Cv and interview Labor law duties of waitress/waiter and employers
Тихорецк купить закладку Марки LSD 170мкг Course Duration: three months /3 days per week/ 1.5 hours per day.
go Instructor: many years experienced customer service foreman, supervisors for different hotels accredited from well known training centers Accreditation:Three month diploma.